Privacy Policy

At Pick Medication, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By using our website or purchasing products from us, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of personal information to enhance your experience and ensure that we provide you with the best possible service:

• Personal Identification Information: This includes your name, address, email address, phone number, and payment details (e.g., credit card information).
• Health Information: If you place an order for prescription medications, we may collect your prescription details, including your doctor’s name and contact information.
• Order Information: We collect details related to your order, including the products you purchase, shipping and billing information, and any preferences you specify during the checkout process.
• Website Usage Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior (e.g., pages visited, time spent on pages). This helps us improve our website and services.
• Cookies: We use cookies and similar technologies to personalize your experience and track usage trends. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for several purposes, including:

• Order Fulfillment: To process and ship your orders, including prescription medications, and to communicate with you about the status of your order.
• Personalized Service: To improve our website and services by understanding your preferences and providing you with tailored recommendations, offers, and content.
• Communication: To send you order confirmations, shipping updates, and other necessary communications regarding your purchases.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide customer service.
• Compliance with Legal Obligations: To comply with health, safety, and regulatory requirements, particularly when handling prescription medications and related healthcare products.
• Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, and updates about new products and services. You can opt-out of receiving marketing communications at any time.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers (e.g., shipping carriers, payment processors) who assist us in operating our business, fulfilling orders, or providing customer support. These providers are obligated to maintain the confidentiality of your data and use it only for the purposes for which it was shared.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or legal request from a government authority, or to comply with applicable laws and regulations.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, but we will notify you of any such change in ownership.

4. Data Security

We use industry-standard security measures to protect your personal information. This includes encryption, secure servers, and firewalls to prevent unauthorized access to your data. However, no data transmission over the internet can be 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information that we hold. You can manage your preferences and communication settings, including opting out of marketing emails, by following the unsubscribe instructions in the email or contacting us directly.

• Access and Correction: You can request a copy of your personal information and update or correct any inaccuracies. To do so, please contact us at support@pickmedication.com.
• Deletion: If you wish to delete your account or personal information, please contact us, and we will process your request in accordance with applicable laws.

6. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer needed, we will securely dispose of it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information to them.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or post a notice on our website. The revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to contact us at:

• WhatsApp: +19312419440
• Email: support@pickmedication.com

This Privacy Policy is designed to inform and reassure our customers about how their personal and health information is handled. Transparency and security are our top priorities, and we are committed to maintaining your privacy while providing you with the best possible service.